4. Requirement: If the data is processed through a third party, entities are required to enter into a chain of trust partner agreement.
~ What we do: MDC Technology Group enters into a Business Associate Agreement with client, in which the parties agree to electronically exchange data and to protect the transmitted data. The Agreement states that the receiver of data (MDC Technology Group - DataGo) will maintain the integrity and confidentiality of the transmitted information.
5. Requirement: Preserve the records exclusively in a non-rewriteable, non-erasable format.
~ What we do: We will, as needed for compliance with this rule, write your data to a non-rewriteable, non-erasable format. (This will be an image of the backup and will be placed on DVD Media)
6. Requirement: Verify automatically the quality and accuracy of the storage media recording process.
~ What we do: The data is verified automatically every time a backup takes place.
7. Requirement: Serialize the original, and, if applicable, duplicate units of the storage media, and time-date for the required period of retention the information placed on such electronic storage media.
~ What we do: Even if data is restored to the client system, the original remains on the DataGo Server in the same exact state as the initial backup until it is cycled off at the end of the cycle. The cycle length may be from one day to a much as the customer has chosen. We will, as needed for compliance with this rule and on an appropriate schedule, make a non-rewriteable, non-erasable media. (See Sec#2.0.5). MDC Technology Group will assign the media disk a serial number, and record such number onto an invoice for tracking purposes. The disk will then either be delivered to the client or locked in our fire safe. (Depending on the customers preference)
8. Requirement: Have the capacity to readily download indexes and records preserved on the electronic storage media to any medium acceptable.
~ What we do: The data is available for online restores 24/7, 365 days a year.
9. Requirement: Store separately from the original a duplicate copy of the record stored on any medium acceptable for the time required.
~ What we do: We use a process that backs up the original files to another backup server. Located below ground. We will further, as needed for compliance with this rule, make images of the backups which will be held on a DVD Media Disk. (See Sec# 2.0.5)
2.1 SEC/NASD Requirements
Below is a list of known Requirements to comply with the SEC/NASD. The rules, effective as of May 12, 2003, apply to many types of records, including financial accounting documents, all communications received and all communications sent. The DataGo Offsite Backup Service enables clients to meet or exceed SEC and NASD regulatory compliance in regard to the preservation of financial records and electronic communications.
1. Requirement: Information cannot be tampered with or altered by any employee.
~ What we do: Data is always encrypted with 128-bit encryption (See Section 1.1 thru 1.5) . MDC Technology Group does not have access to the password. (See Sec# 2.0.2)
2. Requirement: Trail of transactions must be discernable and kept in sequence.
~ What we do: Each backup generates a log file for that particular day to show all files that were backed up on each backup job. .
3. Requirement: Audit trails
~ What we do: Each Backup and Restore process is time and date stamped and keep in a log file by date.
4. Requirement: Information is available only to client's authorized personnel.
~ What we do: Client access is only through authorized personnel with the password.(See Sec# 2.0.2)
5. Requirement: Records must be accessible.
~ What we do: All backups are immediately available 24/7/365.
6. Requirement: Certain data must be maintained for not less than 7 years.
~ What we do: Data will remain in the DataGo Data Vaults for as long as the client chooses to retain it. Long term retention is set during the initial agreement.